FMX Spotlight: FAQ

Welcome to FMX Spotlight!

Here you can find answers to some frequently asked questions as well as some help if you are experiencing technical issues.

How can I join the live show?

1. We will activate the interactive room on our main page www.fmx.de 10 minutes in advance of the live show.

2. Log in with your name and e-mail address. No pre-registration needed.

3. Make sure to switch to full screen mode.

3. Enjoy the show and feel free to ask your questions in the live chat.

Compatibility Check

Before joining our interactive show complete the Quick Tech Check. To ensure a high quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.

I was invited via a direct URL as a guest. What do I need to do?

  1. Copy and paste the room URL sent to you in your Chrome or Firefox browser window.
  2. Enter in your name and email address.
  3. Click the Join The Class button.

Any technical problems? please contact our support under techhelpspamgeschützt @spamgeschützt fmx.de

My image/sound is frozen. What shall I do?

If your image or sound is frozen, try refreshing your browser page or sign in to the interactive room again.

    General Support

    For general support, please visit the provider's FAQ:
    https://knowledge.kaltura.com/help/getting-connected

     

    FMX is funded by the Ministry of Science, Research and Arts and the Ministry of Economic Affairs, Labour and Housing of the State of Baden-Wuerttemberg, the City of Stuttgart and MFG Baden-Wuerttemberg, taking place in cooperation with the VES Visual Effects Society and ACM SIGGRAPH. FMX is an event by the Filmakademie Baden-Wuerttemberg, organized by Animationsinstitut, hosting the Animation Production Days (APD), a joint venture with the Stuttgart International Festival of Animated Film (ITFS).

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