Highlights of FMX: FAQ

Welcome to the Highlights of FMX!

Here you can find answers to some frequently asked questions as well some help if you are experiencing technical issues.

How can I join the live interview?

Here is how you can participate:

1. Get interactive on the main page www.fmx.de

2. Just enjoy the stream on the "Highlights" page

How does the interactive room work?

Click on the image for further details.

HIGHLIGHTS: Troubleshooting

Are you having some trouble with joining our Highlights of FMX 1994-2020 shows?
No problem! Here is some help.

Compatibility Check

To check the general compatibility of your system and browser with our streaming platform, visit the provider's tech test page:
https://smart.newrow.com/room/testPage
And please don't forget to recheck, if your browser is out-dated!

My image/sound is frozen. What shall I do?

If your image or sound is frozen, try refreshing your browser page.

I can't sign in with my iPhone/iPad. What can I do?

If you're using an iPhone/iPad and have problems signing in, you need to disable the "Prevent Cross-Site Tracking" option to access the room. To do this, please follow these steps:

  • Open the Settings app.
  • Scroll down to Safari and tap it.
  • Scroll down to "Prevent Cross-Site Tracking" and disable it.

You can also use the direct link that you will find here during the show.

General Support

For general support, please visit the provider's FAQ:
https://support.newrow.com/en/troubleshooting

 

FMX is funded by the Ministry of Science, Research and Arts and the Ministry of Economic Affairs, Labour and Housing of the State of Baden-Wuerttemberg, the City of Stuttgart and MFG Baden-Wuerttemberg, taking place in cooperation with the VES Visual Effects Society and ACM SIGGRAPH. FMX is an event by the Filmakademie Baden-Wuerttemberg, organized by Animationsinstitut, hosting the Animation Production Days (APD), a joint venture with the Stuttgart International Festival of Animated Film (ITFS).

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