Highlights of FMX: FAQ

FAQ Regulär

Welcome to the Highlights of FMX!

Here you can find answers to some frequently asked questions as well some help if you are experiencing technical issues.

How can I join the live interview?

Here is how you can participate:

1. Get interactive on the main page www.fmx.de

2. Just enjoy the stream on the "Highlights" page

How does the interactive room work?

Click on the image for further details.

HIGHLIGHTS: Troubleshooting

Are you having some trouble with joining our Highlights of FMX 1994-2020 shows?
No problem! Here is some help.

Compatibility Check

To check the general compatibility of your system and browser with our streaming platform, visit the provider's tech test page:
https://smart.newrow.com/room/testPage
And please don't forget to recheck, if your browser is out-dated!

My image/sound is frozen. What shall I do?

If your image or sound is frozen, try refreshing your browser page.

I can't sign in with my iPhone/iPad. What can I do?

If you're using an iPhone/iPad and have problems signing in, you need to disable the "Prevent Cross-Site Tracking" option to access the room. To do this, please follow these steps:

  • Open the Settings app.
  • Scroll down to Safari and tap it.
  • Scroll down to "Prevent Cross-Site Tracking" and disable it.

You can also use the direct link that you will find here during the show.

General Support

For general support, please visit the provider's FAQ:
https://support.newrow.com/en/troubleshooting

 

FMX is funded by the Ministry of Science, Research and Arts and the Ministry of Economic Affairs, Labour and Housing of the State of Baden-Wuerttemberg, the City of Stuttgart and MFG Baden-Wuerttemberg, taking place in cooperation with the VES Visual Effects Society and ACM SIGGRAPH. FMX is an event by the Filmakademie Baden-Wuerttemberg, organized by Animationsinstitut, hosting the Animation Production Days (APD), a joint venture with the Stuttgart International Festival of Animated Film (ITFS).

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